What to Say If Your Prospect Googles Your Company and Finds a Negative Review

You have the perfect prospect. You’ve scheduled a call back, but when you make the call the prospect tells you “Hey, I googled your company and what I found isn’t good.  What do you do?

Check out today’s video for a great comeback to use when someone is skeptical about joining your company after seeing negative reviews.


There you have it guys, A Great Comeback for a Skeptical Prospect!

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46 replies
    • Demetri Benton
      Demetri Benton says:

      For sure Ron! Google is the #1 search engine, but you’ve got to be careful. Just like Amazon, sometimes you have to dig a little deeper when you’re reading reviews.

  1. Brian Garcia
    Brian Garcia says:

    Killer reply! I watched that training by Ray Higdon and loved it! I like how saying it in that way does not make it seem like you are firing back at the person. Rather, it is more about educating them about what they just read. thanks, Demetri!

  2. Bruce Schinkel
    Bruce Schinkel says:

    Great video Demetri! You’re absolutely right that no matter what company you google, you’ll find negative articles. I’ve also learned that it’s fun to diffuse that before they even have a chance to bring it up by saying something like “i know you’re going to go home and google what I just showed you, so i want to tell you what you’re going to find…”

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